Terms and Conditions

Last updated: October 24, 2023

1. Acceptance of Terms

Welcome to UmbraLink. We're committed to providing a safe space for social assistance. Accessing our portal means you've read and accepted these terms. If you don't agree, we're afraid you won't be able to use our community resources. Why? Because mutual agreement is the bedrock of community integration.

2. Use of Services

Our platform facilitates mental health support and community resources. You agree to use these services only for lawful purposes. Harassment? Not here. Hate speech? Strictly prohibited. We believe in dignity for every soul we touch in Singapore. Are we on the same page regarding respect?

• Users must provide accurate information during registration.
• Unauthorized use of our resources for commercial gain is forbidden.
• We reserve the right to suspend accounts that violate our safety protocols.

3. Professional Boundaries & Liability

While we provide mental health services, this website isn't a substitute for emergency medical care. In a crisis, you'll need to contact local emergency services immediately. UmbraLink isn't liable for any indirect damages resulting from your use of the site. We provide support, but the journey of healing is a collaborative effort. Ever wondered how much small steps matter? We observe this every day.

4. Privacy & Data

Your privacy is non-negotiable. Our data handling practices are detailed in our Privacy Policy, but within these terms, know that we strictly follow Singapore's PDPA regulations. We don't sell your stories. We protect them. We've spent 12 years building trust, and we won't compromise it now.

5. Modifications

We're growing. That means we'll update these terms occasionally. We'll post a notice here, but it's your responsibility to check back. Continued use of the portal after changes means you accept the new terms. Simple as that.